Panoramic Learning offers online Dutch and English lessons. This Privacy Policy explains what information we collect, why we use it, and what you can ask us to do with it.
Panoramic Learning is operated by HJSIEM LLC, a United States limited liability company based in Dallas, Texas, United States. Our administration and business operations are conducted in the United States. We provide online lessons to students who may be located in Europe and other countries.
You can contact us at judith@panoramic-learning.com or +1 608 738 9747.
When you complete our booking form or contact us, we collect the information you choose to provide. This may include your:
Only your name and email address are required through our current booking form.
Once you begin lessons, we may also keep scheduling information, attendance records, progress notes, and test results.
Payments are handled by Stripe. Your payment information is submitted directly to Stripe. We do not see or store your full card number, although we keep payment confirmations and invoices.
Our website host and technical providers may automatically collect standard information such as your IP address, browser type, device information, pages viewed, and security logs.
Please do not include sensitive personal information, such as medical information, passwords, or payment-card details, in the message box.
We use your information to:
Where the General Data Protection Regulation (GDPR) applies, we generally process your information because it is necessary to take steps at your request before entering into a contract or to provide the lessons or services you purchased. We may also process information to comply with legal obligations or for legitimate business interests such as administering our services, maintaining security, and responding to enquiries.
We rely on consent where applicable, including for optional marketing where consent is required.
We do not sell, rent, or trade your information, and we do not use it to create advertising profiles.
Where necessary, we may share relevant information with:
Our tutors receive only the information reasonably needed to teach and communicate with you.
Some service providers process information on our behalf, while others may process information under their own terms and privacy policies.
Panoramic Learning is based and administered in the United States. If you are located outside the United States, your personal information may therefore be transferred to or processed in the United States. Information may also be processed in other countries where our tutors or service providers are located.
Where applicable data-protection law requires safeguards for international transfers, we will use appropriate safeguards.
We do not use analytics, advertising, or marketing cookies.
Our website host and security providers may use cookies or similar technologies that are strictly necessary to operate, protect, and maintain the website.
We generally keep:
We may keep information longer where legally required or necessary to resolve a dispute. When information is no longer needed, we delete or anonymise it.
You may contact judith@panoramic-learning.com to ask us to:
We may be unable to delete information that we are legally required to keep, such as certain invoices and tax records.
Depending on where you live, you may have additional privacy rights under local law. People in the European Union or European Economic Area may also have rights to data portability, to withdraw consent where processing is based on consent, and to complain to the data-protection authority in the country where they live or work.
We limit access to student information to people who reasonably need it, use reputable providers, and protect our accounts using appropriate security measures.
No online system is completely secure. If a security incident occurs, we will notify affected individuals and relevant authorities where required by law.
A parent or legal guardian must make the booking and provide the necessary information for any student under 18.
We do not knowingly ask children under 13 to submit personal information directly through this website. Where information about a child under 13 is needed to provide lessons, we seek to collect only the information reasonably necessary to provide the service and to involve the parent or legal guardian as required by applicable law, including the U.S. Children’s Online Privacy Protection Act (COPPA) where it applies.
We do not condition a child’s participation on providing more personal information than is reasonably necessary for the relevant lesson or service. We take reasonable steps to protect children’s information and retain it only for as long as reasonably necessary for the purpose for which it was collected or as required by law.
If you believe a child under 13 has submitted personal information without appropriate parental involvement or consent, please contact us. Where required, we will take appropriate steps to delete the information.
We may update this Privacy Policy if our services, providers, or information-handling practices change. The updated version will be published on this page with a revised date.
Panoramic Learning
Operated by: HJSIEM LLC
Dallas, Texas, United States
Email: judith@panoramic-learning.com
Telephone: +1 608 738 9747
